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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Pickup info:

Guests are picked up from any point in Victoria Falls town.


Notes:

Please note:

- each helicopter has a middle seat so there is no guarantee of a window seat. Window seats may not be booked - they are on a first-come-first-served basis.

- the helicopters provide service to the Medical Air Rescue Service for their entire search and rescue operations. Should an emergency arise, flights may have to be cancelled and rescheduled.