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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Airport Transfer - Vic Falls Airport to Vic Falls town/hotel   has an average customer care rating of 4.30 (out of a possible 5). The scores for each parameter are:
  • Service of Staff................................................................................... 4.50
  • Quality of Information ...................................................................... 4.00
  • Overall Experience .......................................................................... 4.50
  • Safety/Organization ......................................................................... 4.00
  • Overall Impression/ Value.............................................................. 4.50
Pickup info:

Victoria Falls Airport.


Notes:

Please provide flight number, arrival and departure times.

Return transfers are USD 23 per person.




Traveller Feedback

Mr Arnold O.
- South Africa
on 09 Mar 2012
Was fetched on time on both legs and dropped off safely in an air conditioned bus. The driver was friendly and even stopped en route for supplies.

Mr Jeffrey H.
- United States
on 15 Dec 2011
Driver was friendly and got me to/from airport without incidence...which is all they should do.